What deliverables and decisions will you be able to produce?

You will be able to produce deliverables to explain crisis management concepts and principles under ISO 22361 and define a crisis management framework integrating leadership, structure, culture, and competence.

The training focuses on producing concrete deliverables and the quality of associated decisions.Explain crisis management concepts and principles under ISO 22361Define a crisis management framework integrating leadership, structure, culture, and competenceBuild an approach to anticipation, assessment, and crisis preparednessDescribe prevention and mitigation measures adapted to scenariosThe outputs provide a foundation for oversight, reporting, and decision justification.

Related Information

  • Leadership defines the decision chain and arbitration.
  • Structure organizes roles and cross-team coordination.
  • Culture influences the quality of exchanges under stress.
  • Competence develops through training and exercises.
  • Continual improvement turns crises into measurable progress.

Expert Insight

Many frameworks fail because they are too detailed yet incomplete: they describe procedures but not decision logic. An effective framework prioritizes a few robust mechanisms: activation, governance, cadence, traceability, communication, and the shift to recovery.Information quality is another critical point. Uncertainty must be accepted but disciplined by qualifying facts and assumptions. This enables fast decisions without contradictions. Scenario-based exercises are the most reliable way to detect gray areas and strengthen team cohesion.

A crisis framework is judged by its ability to reduce ambiguity.

Henri HAENNI
Henri HAENNI

ISO 22301 Lead Implementer • ISO 22301 Lead Auditor

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