MS-900 includes Microsoft 365 subscriptions, licenses, billing, and support as part of the course scope. The program module lists identifying licensing options, describing support offerings, describing the service lifecycle, and selecting a cloud deployment.
MS-900 includes a dedicated module on Microsoft 365 licensing and support, and the course overview also states that it concludes with subscriptions, licenses, billing, and support. This is important because the ability to operate Microsoft 365 depends not only on features but also on how services are purchased, licensed, and supported.The licensing and support module includes identifying licensing options available in Microsoft 365. This topic helps learners understand how Microsoft 365 is packaged and what licensing choices can imply for service capability access and organizational planning.Support offerings are also explicitly included. The program lists describing support offerings in Microsoft 365 services, which is relevant for stakeholders who need to plan incident response pathways and set expectations for support escalation and vendor interaction.The module also covers the service lifecycle in Microsoft 365. Service lifecycle concepts help organizations understand how services evolve, what it means when a feature reaches end of support, and how ongoing changes should be governed in operational planning.Finally, the module includes selecting a cloud deployment. While the page does not break down deployment models in detail, the inclusion signals that learners should understand how deployment choices fit into adoption planning.Overall, this part of the course gives learners baseline literacy for procurement, operational ownership, and ongoing service management. It supports both business decision makers and IT professionals who must coordinate budgets, rollout plans, and support processes in a Microsoft 365 environment.
Licensing and support knowledge often determines whether a rollout succeeds. Teams can understand features but still struggle if they do not know what is licensed, how billing works, or what support channel is available when things go wrong. MS-900 makes these topics explicit.Use the module to build a shared baseline across procurement and IT. Agree on who owns license decisions, who monitors usage and cost, and what the escalation path is for incidents. Service lifecycle awareness is also critical, because the cloud changes continuously and you need a method to manage that change.Even if you later bring in specialists for detailed licensing design, this course gives stakeholders enough context to ask the right questions and avoid avoidable surprises.
“The course concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.”
Expert Trainer
Expert Trainer
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