Lead Crisis Manager

Les crises auxquelles font face les organisations aujourd’hui évoluent plus rapidement, sont plus visibles et entraînent des impacts secondaires majeurs. Cyberattaques, ruptures de chaîne d’approvisionnement, crises réglementaires, atteintes à la réputation ou événements géopolitiques exigent des décisions immédiates au plus haut niveau. Bien que l’ISO 22361:2022 fournisse un cadre de référence, de nombreuses organisations peinent à le traduire en pratiques réellement opérationnelles.

Cette formation se concentre sur le fonctionnement réel de la gestion de crise lorsque l’incertitude domine et que le temps est compté. Les participants analysent comment l’autorité évolue en situation de crise, comment les décisions sont prises avec des informations incomplètes et comment la communication influence directement les résultats. La gestion de crise est abordée comme une capacité stratégique distincte, et non comme une simple extension de la continuité d’activité.

Tout au long du programme, les participants conçoivent des structures de crise, testent des stratégies de réponse à travers des scénarios réalistes et analysent des crises réelles. L’accent est mis sur l’anticipation, les seuils d’escalade, le comportement des dirigeants et l’apprentissage post-crise.

L’approche d’Abilene Academy repose sur l’expérience terrain. Les formateurs s’appuient sur des situations vécues pour transmettre ce qui fonctionne réellement sous pression. À l’issue de la formation, les participants sont en mesure de guider une organisation sur l’ensemble du cycle de crise, de la préparation à l’amélioration continue.

“The skills and resources provided by ABILENE ACADEMY were the ingredients of my success! Therefore, ABILENE ACADEMY is the undisputed leader in crisis management training.”

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Laurent Tschopp

Vice President

“Thank you to the Abilene Academy, Henri Haenni and the team for delivering for a highly relevant, engaging and rewarding training experience that will undoubtedly contribute to my professional development needs. I anticipate further engagement with Abilene in the future.”

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Ross Graham

Crisis Management Consultant

“Really appreciated the extended knowledge and experience of the trainer, who provided valuable insights, examples taken from his experience and useful resources. Interactions with other participants also added value to the training. I really enjoyed it and strongly recommend it.”

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Emmanuel Lorang

Senior Risk Consultant

“The course is well organized, very rich in terms of "cases" presented during the course and exercises.”

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Massimo Solari

Lead, Compliance and Audit, IT

“I recently had the opportunity to attend the Lead Crisis Manager training, and I must say it exceeded my expectations in every way. Although the training was conducted online, the structure, delivery, and depth of content made it incredibly engaging and beneficial. One of the standout elements was the trainer, whose expertise and calm, authoritative presence brought real-world relevance to every topic discussed. His ability to translate complex crisis management principles into practical, actionable steps was particularly impressive. His insights, drawn from years of hands-on experience, added immense value to the sessions. The materials provided were comprehensive, well-structured, and designed for long-term reference. From scenario-based simulations to detailed checklists and case studies, each resource supported the learning journey and reinforced key concepts with clarity and relevance. What I appreciated most was how the training empowered me with a renewed sense of confidence in handling high-stress situations, making critical decisions under pressure, and leading teams during unpredictable events. The course not only strengthened my technical capability but also sharpened my leadership and communication skills—key traits for any crisis manager. I highly recommend this training to anyone in a leadership or emergency response role. Whether you’re just starting in crisis management or looking to deepen your strategic approach, this course delivers value, insight, and practical tools you’ll use throughout your career.”

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Waleed Al Mahrizi

Manager HO Security and HSE

“Had a great experience learning with Abilene Academy, it has been an extremely long time since I have attended an external formal training outside of the business organization I work in. I found this training to be truly beneficial for me to attend. the overall delivery of the course by Henri was superb, he kept us well engage despite having half of the room online and half face to face. The communication from the advisors from the initial enquiry regrading the course up until now has also been great! definitely recommending to my colleagues. Thank you!”

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Tracey Gillett

Crisis and Operations Management