The 4-day Lead Crisis Manager (LCM) training prepares you to guide an organization in planning, establishing, maintaining, and continually improving a strategic crisis management capability based on ISO 22361:2022 and related good practices. The course covers the concepts, principles, and components of a crisis management framework (leadership, structure, culture, competence), as well as prevention, preparedness, response, and recovery. Learning alternates between theory, a full case study, role plays, and scenario-based questionnaires. The PECB exam is online, in English or French.
Whether you prefer an in-person session or online, we're happy to help you find what works best for you.
Structure a crisis management framework
Establish leadership, culture, and competence
Prepare the organization for crisis scenarios
Lead response and recovery
Prepare for PECB certification
Get instant answers to common questions about this course from our expert trainers.
You will be able to explain crisis management concepts and principles under ISO 22361 and define a crisis management framework integrating leadership, structure, culture, and competence.
“A crisis is managed better when the organization has already decided how to decide.”
Expert Trainer
You will be able to explain crisis management concepts and principles under ISO 22361 and define a crisis management framework integrating leadership, structure, culture, and competence.
“Crisis leadership is decision-making under pressure, but with method.”
Expert Trainer
You will be able to produce deliverables to explain crisis management concepts and principles under ISO 22361 and define a crisis management framework integrating leadership, structure, culture, and competence.
“A crisis framework is judged by its ability to reduce ambiguity.”
Expert Trainer
Preparation is based on the key domains covered: explain crisis management concepts and principles under ISO 22361; define a crisis management framework integrating leadership, structure, culture, and competence.
“The exam evaluates the coherence of your reasoning in a situation.”
Expert Trainer
You will be able to explain crisis management concepts and principles under ISO 22361 and define a crisis management framework integrating leadership, structure, culture, and competence.
“Say less, but say it right, and be able to back it with facts.”
Expert Trainer
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