Preparation is based on the key domains covered: explain crisis management concepts and principles under ISO 22361; define a crisis management framework integrating leadership, structure, culture, and competence.
Preparation is built into the course progression: each module reinforces the assessed domains.Day 1: Standards, models, and approaches; fundamental concepts and principles; crisis management capabilityDay 2: Leadership and governance; organizational structure; organizational cultureDay 3: Anticipation and assessment; prevention and mitigation; scenario preparednessDay 4: Response organization; post-crisis recovery; lessons learned and continual improvementReinforce your preparation by reviewing key points and linking requirements, decisions, and expected evidence.
The typical difficulty is not memorization, but arbitration. Scenario-based questions test your ability to prioritize and propose actions compatible with a crisis management framework. To progress, practice making your assumptions explicit: what you know, what you do not know, and what you decide despite uncertainty.A strong exercise is to replay a scenario with a cadence: situation, options, decision, message, then justification. This discipline prepares you to answer clearly and consistently over a 3-hour exam without getting lost in details.
“The exam evaluates the coherence of your reasoning in a situation.”
Expert Trainer
Expert Trainer
Preparation requires mastering the concepts, framework, prevention, response, and recovery, then practicing scenario-based reasoning. The stated exam format is online, three hours, in English or French.
A Lead Crisis Manager builds the crisis management capability and runs it in real situations. The role organizes preparedness, guides response, and leads recovery and learning.
You will be able to explain crisis management concepts and principles under ISO 22361 and define a crisis management framework integrating leadership, structure, culture, and competence.
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