Lead Operational Resilience Manager

Operational resilience moves from a niche continuity topic to a board-level requirement in 2025 and 2026. Financial regulators, digital resilience rules, third-party oversight, and cyber incident reporting requirements all push organizations to prove that critical services can stay within acceptable disruption limits. Firms no longer get credit for policy statements alone. They need documented decisions, mapped dependencies, tested scenarios, and evidence that leaders can respond under pressure. This course focuses on that shift from intent to proof.

During the training, participants work through the full operating cycle of an operational resilience program. They identify critical business services, map internal and external dependencies, define impact tolerances, and conduct business impact analysis and risk assessment exercises. They review governance structures, allocate resources, and decide how business resilience, digital and cyber resilience, and third-party resilience fit into one operating model. Case studies and practical exercises require participants to justify choices, present findings, and defend priorities against realistic constraints.

The training also addresses the operational problems many courses skip. Participants work on weak documentation, unclear ownership, poor evidence quality, and cross-functional misunderstandings between risk, security, operations, procurement, and executive leadership. They learn how to separate critical services from supporting activities, how to document tolerances in a way leaders can approve, and how to collect evidence that stands up in audits, regulator reviews, and internal challenge sessions. They also practice turning lessons learned into measurable improvement actions instead of vague recommendations.

By the end of the course, participants can build and defend an operational resilience framework that links governance, assessment, testing, monitoring, and continual improvement. They leave able to produce decision-ready resilience documentation, lead scenario testing, evaluate disruption readiness across business and third-party relationships, and support certification through the 3-hour PECB Certified Lead Operational Resilience Manager exam. The result is not generic awareness. It is the ability to run resilience work that senior management, auditors, and regulators can actually use.

“Had a great experience learning with Abilene Academy, it has been an extremely long time since I have attended an external formal training outside of the business organization I work in. I found this training to be truly beneficial for me to attend. the overall delivery of the course by Henri was superb, he kept us well engage despite having half of the room online and half face to face. The communication from the advisors from the initial enquiry regrading the course up until now has also been great! definitely recommending to my colleagues. Thank you!”

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Tracey Gillett

Crisis and Operations Management

“Henri and Alexis conducted a focused, intensive four-day ISO/IEC 27001 Lead Implementer Course of immediate relevance to The Global Fund. Participants representing both IT and Risk are now better prepared to design and operationise a corporate ISMS.”

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Andreas Tamberg

Senior advisors enterprise risk management

“Another stellar training course run by Abilene, thank you for the outstanding organization and logistics. The PECB training material is very rich, well presented with clear explanations and notes.”

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Simon Baynes

BCMS Manager