Who is the Lead Crisis Manager course for?

It is aimed at those responsible for establishing crisis management capability, crisis leaders and crisis-team members, owners of crisis plans and procedures, ISO 22361 consultants, and executive committee members with a role in the organisational response.

The course is aimed at people responsible for establishing crisis management capability in an organisation, at crisis leaders and members of crisis-management teams, and at those who own the operational crisis plans, structures and procedures.

It also fits consultants, advisers and practitioners who want to master ISO 22361, corporate communication leads with a role in crisis response, and executive committee members who must take part in decision-making under pressure. The prerequisite is a foundational understanding of crisis management concepts, frameworks and processes.

The strongest cohorts combine communication owners with operational owners, because the questions that cross the room in class are the same ones that surface in a real crisis room. Mixing profiles is therefore a feature of the course, not a compromise.

Related Information

  • Owners of crisis management capability.
  • Crisis leaders and crisis-team members.
  • Owners of crisis plans and procedures.
  • ISO 22361 consultants and advisers.
  • Executive committee members with a response role.

Expert Insight

The richest groups combine communication leads with operational leads: the questions that cross the classroom are the same ones that appear in a real crisis room.

Lead Crisis Manager professionalises crisis handling for profiles already operating in high-exposure environments.

Henri HAENNI
Henri HAENNI

ISO 22301 Lead Implementer • ISO 22301 Lead Auditor

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