It is aimed at those responsible for establishing crisis management capability, crisis leaders and crisis-team members, owners of crisis plans and procedures, ISO 22361 consultants, and executive committee members with a role in the organisational response.
The course is aimed at people responsible for establishing crisis management capability in an organisation, at crisis leaders and members of crisis-management teams, and at those who own the operational crisis plans, structures and procedures.
It also fits consultants, advisers and practitioners who want to master ISO 22361, corporate communication leads with a role in crisis response, and executive committee members who must take part in decision-making under pressure. The prerequisite is a foundational understanding of crisis management concepts, frameworks and processes.
The strongest cohorts combine communication owners with operational owners, because the questions that cross the room in class are the same ones that surface in a real crisis room. Mixing profiles is therefore a feature of the course, not a compromise.
The richest groups combine communication leads with operational leads: the questions that cross the classroom are the same ones that appear in a real crisis room.
“Lead Crisis Manager professionalises crisis handling for profiles already operating in high-exposure environments.”
This course prepares participants to design, implement, test, and improve an operational resilience management framework. It addresses the growing pressure to maintain critical services through cyber incidents, supplier failures, technology outages, regulatory scrutiny, and physical disruptions. Participants learn how to identify critical business services, set impact tolerances, assess risk, and coordinate response and recovery decisions. Abilene Academy teaches through consultant-led case work, realistic evidence review, and exam-focused coaching built from field practice. It is designed for resilience leaders, risk managers, business continuity professionals, internal consultants, and managers responsible for disruption readiness.
View courseThis course prepares participants to initiate, develop, implement, test, and activate a disaster recovery plan (DRP) for ICT environments. Organizations face growing exposure to natural, human, and technological disruptions that legacy response plans fail to address, leaving recovery teams without tested procedures or clear accountability. Participants work through business impact analysis, risk assessment, recovery strategy design, and post-incident review across four intensive training days. Abilene Academy delivers this training through active consultants who bring operational DRP experience from real incident scenarios, not theoretical frameworks. It targets IT managers, ICT continuity professionals, risk consultants, and DR team members who own or contribute to recovery planning.
View courseThis intensive 4-day training prepares participants to implement and manage a Business Continuity Management System (BCMS) compliant with ISO 22301:2019. It covers planning, deployment, monitoring, updates, and continual improvement, with a focus on context analysis, business impact analysis, risk.
View courseA Lead Crisis Manager builds the crisis-management capability and runs it in a live event. They organise preparation, guide the response, then steer recovery and learning.
The length of crisis management training depends on the level you are aiming for. Awareness for teams runs 1–2 days. The operational Crisis Manager credential — PECB Lead Crisis Manager — runs 5 days, exam included, and is aligned with ISO 22361:2022.
An effective crisis-management framework defines leadership, structure, culture and skills, then tests them through scenarios. It has to make decision-making, information flow and communication explicit.
Both the NIS 2 Directive and the DORA regulation require formalised incident- and crisis-management arrangements with defined notification deadlines set out in their respective articles. ISO 22361:2022 provides the methodological framework for the crisis cell that responds to both regimes.
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