Auditors leading ITSMS certification audits, plus managers, consultants, conformance owners, technical experts, and IT service management advisers preparing for ISO/IEC 20000 audits.
This course is intended for auditors seeking to perform and lead IT Service Management System certification audits.It also fits managers and consultants who need to master an ITSMS audit process, including audit initiation, on-site execution, reporting, and follow-up.Individuals responsible for maintaining conformance with ITSMS requirements can use the course to strengthen audit readiness and response routines. Technical experts seeking to prepare for an ITSMS audit and expert advisors in IT service management are also included.
If you are expected to lead audits or coordinate audit responses, you need both requirement interpretation and the mechanics of audit execution. This course fits roles that must manage evidence, stakeholder communication, and follow-up actions in a way that stands up to certification expectations.
“Auditors seeking to perform and lead IT Service Management System (ITSMS) certification audits.”
Expert Trainer
Expert Trainer
Auditors leading OH&S MS certification audits, plus managers, consultants, conformance owners, technical experts, and OH&S advisers preparing for ISO 45001 audits.
Auditors leading FSMS certification audits, plus managers, consultants, conformance owners, technical experts, and food safety advisers preparing for ISO 22000 audits.
This course is for assessors, laboratory managers, consultants, technicians, and technical experts involved in ISO/IEC 17025 accreditation.
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