Microsoft Trainings

MS-102: Microsoft 365 Administrator

Abilene Academy, Switzerland's #1 PECB Titanium Partner, trains participants to administer Microsoft 365 environments with a 99% exam pass rate.

5 daysExam includedPhysical classroomOnline classroom
2,500+ professionals trained99% pass rate120+ countries600+ organisations

Who is this course for?

Microsoft 365 Admin Candidate

Take end to end tenant responsibility

Hybrid Identity Administrator

Manage sync, access, and authentication decisions

Security and Compliance Lead

Apply Defender and Purview controls confidently

29 Jun – 3 Jul
Language
ENFR
LocationLausanne / Morges - Switzerland
Format
Physical classroomOnline classroom
Physical classroom
  • Instructor-led classroom training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
Online classroom
  • Instructor-led online live interactive training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
24 Aug – 28 Aug
Language
ENFR
LocationLausanne / Morges - Switzerland
Format
Physical classroomOnline classroom
Physical classroom
  • Instructor-led classroom training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
Online classroom
  • Instructor-led online live interactive training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
19 Oct – 23 Oct
Language
ENFR
LocationLausanne / Morges - Switzerland
Format
Physical classroomOnline classroom
Physical classroom
  • Instructor-led classroom training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
Online classroom
  • Instructor-led online live interactive training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
14 Dec – 18 Dec
Language
ENFR
LocationLausanne / Morges - Switzerland
Format
Physical classroomOnline classroom
Physical classroom
  • Instructor-led classroom training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
Online classroom
  • Instructor-led online live interactive training course
  • Lifetime access to official PECB training course material (PDF)
  • Official PECB online certification exam
  • Certificate of attendance
  • Official PECB certification
  • One free retake exam
No date works for you?
Request a private or flexible session

What You'll Master

Assess tenant configuration choices against operational and security requirements
Conduct identity synchronization planning for hybrid Microsoft 365 environments
Evaluate security incidents and exposure indicators with Defender capabilities
Produce compliance controls using retention, DLP, and sensitivity labels
Manage administrative access, authentication, and user lifecycle operations

Your trainers for this course

Manuel VARTANIAN
Manuel VARTANIAN

Microsoft Trainings

A skilled specialist on Microsoft products. Has more than 15 years of empirical experience in several domains among which are Operations and Business Development, Commercial and Presales Consultancy, System and Security Engineering. Over the last five years, his training schedules extended to top executives and IT Business professionals in the Middle East, Europe, and USA.

15+Years of experience
MicrosoftCertified expert
Ops& Business development
EngineeringSystems & security
ramzi-aynati
Ramzi AYNATI

Microsoft Trainings

Specialized in Web and Application Development and has done extensive research and implementation in Artificial Intelligence. Holder of a master’s degree in Mathematics, Ramzi is also a Microsoft Certified Trainer with more than 17 years of experience.

17+Years of experience
MicrosoftCertified trainer
AIResearch & implementation
Web & App devSpecialized expertise
Meet all our trainers →

Page contents

Course Description

Microsoft 365 administrators now operate under tighter expectations for identity control, tenant hardening, data protection, and auditable compliance. In 2025 and 2026, organizations face sustained pressure from ransomware, account takeover, phishing, insider misuse, and fragmented governance across collaboration, email, endpoint, and cloud app environments. This course addresses that operational reality by focusing on the Microsoft 365 administration tasks that directly affect risk exposure, service reliability, and day to day control of users, devices, and data.

During the training, participants configure a Microsoft 365 tenant, assign licenses and administrative roles, manage service options, and review how client connectivity decisions affect enterprise deployments. They compare identity synchronization models with Azure AD Connect and Cloud Sync, map authentication requirements, and work through multifactor authentication and self service password management scenarios. They also use Microsoft 365 Defender, Secure Score, Identity Protection, Exchange Online Protection, Safe Attachments, and Safe Links in practical exercises tied to common administrative decisions and incident response workflows.

The course also addresses issues many teams underestimate until an audit, incident, or escalation exposes them. Participants work through documentation gaps in role assignment, inconsistent evidence for control operation, unclear accountability between infrastructure, security, and compliance teams, and weak communication when technical settings create business impact. They examine how retention, archiving, message encryption, insider risk management, information barriers, and DLP policies require more than activation. They require clear scope, accurate classification, and defensible operating evidence.

By the end of the course, participants can administer Microsoft 365 with a clear operational model across tenant management, hybrid identity, security monitoring, and compliance enforcement. They leave able to configure core services, manage synchronized identities, apply protection controls, produce evidence for review, and defend administrative choices to security, audit, and business stakeholders. This makes the course relevant for professionals moving into the Microsoft 365 Administrator role and for teams that need stronger control over a growing Microsoft 365 estate.

    • Configure a Microsoft 365 tenant with users, licenses, groups, and roles
    • Implement identity synchronization with Azure AD Connect or Cloud Sync
    • Manage multifactor authentication and self service password reset
    • Evaluate threat exposure with Secure Score and Identity Protection
    • Conduct security operations with Microsoft 365 Defender services
    • Apply retention, DLP, encryption, and sensitivity label controls
    • Produce administrative evidence for security and compliance review

Professional Testimonials

Had a great experience learning with Abilene Academy, it has been an extremely long time since I have attended an external formal training outside of the business organization I work in. I found this training to be truly beneficial for me to attend. the overall delivery of the course by Henri was superb, he kept us well engage despite having half of the room online and half face to face. The communication from the advisors from the initial enquiry regrading the course up until now has also been great! definitely recommending to my colleagues. Thank you!
TG

Tracey Gillett

Crisis and Operations Management

TUI
Henri and Alexis conducted a focused, intensive four-day ISO/IEC 27001 Lead Implementer Course of immediate relevance to The Global Fund. Participants representing both IT and Risk are now better prepared to design and operationise a corporate ISMS.
AT

Andreas Tamberg

Senior advisors enterprise risk management

The Global Fund
Another stellar training course run by Abilene, thank you for the outstanding organization and logistics. The PECB training material is very rich, well presented with clear explanations and notes.
SB

Simon Baynes

BCMS Manager

MSC MEDITERRANEAN SHIPPING COMPANY SA

Frequently Asked Questions

What is the MS-102 certification and what does it cover?

The MS-102 exam leads to the Microsoft 365 Administrator certification, covering tenant configuration, hybrid identity synchronization, MFA, Microsoft 365 Defender, Secure Score, retention, DLP, sensitivity labels, and insider risk management. The passing score is 700 and it is the most comprehensive M365 administration credential.

MS-102 is the certification that says you own the tenant — not just the pieces of it assigned to your team.

John DEMPSEY

ISO 22301 Lead Implementer • ISO 31000 Lead Risk Manager

MS-102Microsoft 365 AdministratorM365identity

Who should take MS-102 training?

MS-102 is designed for M365 administrator candidates who have completed a role-based certification path, systems admins managing hybrid estates, SecOps professionals using Defender, and compliance leads. At least one M365 role-based certification or equivalent hands-on experience is required.

MS-102 is not a generalist course. It is the course for administrators who already own M365 workloads and are ready to own the entire tenant.

Phani SRIPADA

ISO 27001 Senior Lead Implementer • Certified Artificial Intelligence Professional

MS-102Microsoft 365 AdministratorM365identity

What are the prerequisites for MS-102 training?

MS-102 requires hands-on M365 experience and at least one M365 role-based certification or equivalent. Participants must be comfortable with user and group administration, cloud concepts, and basic identity and security operations before attending.

MS-102 is a synthesis exam. The prerequisite is not a certification — it is having already owned part of the M365 tenant and knowing what you don’t yet understand about the rest.

Manuel VARTANIAN

Microsoft Trainings

MS-102Microsoft 365 AdministratorM365identity

What does the MS-102 exam test?

The MS-102 exam tests Microsoft 365 tenant configuration, hybrid identity synchronization, MFA and SSPR management, threat evaluation with Secure Score and Identity Protection, and security operations with Microsoft 365 Defender. The passing score is 700.

MS-102 tests whether you can administer the full M365 platform — not just the slice of it your team currently owns.

Manuel VARTANIAN

Microsoft Trainings

MS-102Microsoft 365 AdministratorM365identity

Last updated:

Train with practitioners. Pass with confidence.

Abilene Academy is the only PECB Titanium Partner in Switzerland — the highest accreditation tier in the industry — delivering certified training in information security, data protection, AI governance, and GRC compliance. 99% exam pass rate. 2,500+ professionals trained across 120+ countries and trusted by 600+ organizations. Multilingual programmes available.

99%
Exam pass rate
2,500+
Professionals trained
120+
Countries reached
Titanium
The only PECB Titanium Partner in Switzerland
Certification included
Multilingual
EN · FR · ES · DE · IT and more

Trusted by 600+ organisations in 120 countries

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