Microsoft Trainings

MS-102: Microsoft 365 Administrator

Abilene Academy, Switzerland's #1 PECB Titanium Partner, trains participants to administer Microsoft 365 environments with a 99% exam pass rate.

5 daysExam includedPhysical classroomOnline classroom

2,500+ professionals trained99% pass rate120+ countries600+ organisations

Who is this course for?

Microsoft 365 Admin Candidate

Take end to end tenant responsibility

Hybrid Identity Administrator

Manage sync, access, and authentication decisions

Security and Compliance Lead

Apply Defender and Purview controls confidently

What You'll Master

Assess tenant configuration choices against operational and security requirements

Conduct identity synchronization planning for hybrid Microsoft 365 environments

Evaluate security incidents and exposure indicators with Defender capabilities

Produce compliance controls using retention, DLP, and sensitivity labels

Manage administrative access, authentication, and user lifecycle operations

Your trainers for this course

Manuel VARTANIAN

Microsoft Trainings

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15Years of experience

MicrosoftCertified expert

Ops& Business development

EngineeringSystems & security

Ramzi AYNATI

Microsoft Trainings

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17+Years of experience

MicrosoftCertified trainer

AIResearch & implementation

Web & App devSpecialized expertise

Meet all our trainers →

Page contents

Course Description

Microsoft 365 administrators now operate under tighter expectations for identity control, tenant hardening, data protection, and auditable compliance. In 2025 and 2026, organizations face sustained pressure from ransomware, account takeover, phishing, insider misuse, and fragmented governance across collaboration, email, endpoint, and cloud app environments. This course addresses that operational reality by focusing on the Microsoft 365 administration tasks that directly affect risk exposure, service reliability, and day to day control of users, devices, and data.

During the training, participants configure a Microsoft 365 tenant, assign licenses and administrative roles, manage service options, and review how client connectivity decisions affect enterprise deployments. They compare identity synchronization models with Azure AD Connect and Cloud Sync, map authentication requirements, and work through multifactor authentication and self service password management scenarios. They also use Microsoft 365 Defender, Secure Score, Identity Protection, Exchange Online Protection, Safe Attachments, and Safe Links in practical exercises tied to common administrative decisions and incident response workflows.

The course also addresses issues many teams underestimate until an audit, incident, or escalation exposes them. Participants work through documentation gaps in role assignment, inconsistent evidence for control operation, unclear accountability between infrastructure, security, and compliance teams, and weak communication when technical settings create business impact. They examine how retention, archiving, message encryption, insider risk management, information barriers, and DLP policies require more than activation. They require clear scope, accurate classification, and defensible operating evidence.

By the end of the course, participants can administer Microsoft 365 with a clear operational model across tenant management, hybrid identity, security monitoring, and compliance enforcement. They leave able to configure core services, manage synchronized identities, apply protection controls, produce evidence for review, and defend administrative choices to security, audit, and business stakeholders. This makes the course relevant for professionals moving into the Microsoft 365 Administrator role and for teams that need stronger control over a growing Microsoft 365 estate.

- Configure a Microsoft 365 tenant with users, licenses, groups, and roles
- Implement identity synchronization with Azure AD Connect or Cloud Sync
- Manage multifactor authentication and self service password reset
- Evaluate threat exposure with Secure Score and Identity Protection
- Conduct security operations with Microsoft 365 Defender services
- Apply retention, DLP, encryption, and sensitivity label controls
- Produce administrative evidence for security and compliance review

- Microsoft 365 administrator candidate who already completed a role based path and now needs end to end tenant, identity, security, and compliance responsibility
- Systems administrator managing a hybrid Microsoft estate who must connect on premises identity with Microsoft 365 without creating authentication or lifecycle gaps
- Security operations professional supporting Microsoft environments who needs to translate Defender, Identity Protection, and Secure Score outputs into administrative action
- Compliance or governance lead responsible for retention, DLP, and classification enforcement who needs closer alignment with Microsoft 365 technical controls

Participants should already have hands on experience with Microsoft 365 workloads and should have completed at least one Microsoft 365 role based administrator certification path or gained equivalent knowledge in practice. They need working familiarity with user and group administration, core cloud concepts, and basic identity and security operations. Without that foundation, participants can follow the terminology but will struggle to make correct configuration decisions, interpret control impact, and complete the practical exercises at pace.

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.

The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.

In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.

Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

Professional Testimonials

★★★★★

“Had a great experience learning with Abilene Academy, it has been an extremely long time since I have attended an external formal training outside of the business organization I work in. I found this training to be truly beneficial for me to attend. the overall delivery of the course by Henri was superb, he kept us well engage despite having half of the room online and half face to face. The communication from the advisors from the initial enquiry regrading the course up until now has also been great! definitely recommending to my colleagues. Thank you!”

Tracey Gillett

Crisis and Operations Management

★★★★★

“Henri and Alexis conducted a focused, intensive four-day ISO/IEC 27001 Lead Implementer Course of immediate relevance to The Global Fund. Participants representing both IT and Risk are now better prepared to design and operationise a corporate ISMS.”

Andreas Tamberg

Senior advisors enterprise risk management

★★★★★

“Another stellar training course run by Abilene, thank you for the outstanding organization and logistics. The PECB training material is very rich, well presented with clear explanations and notes.”

Simon Baynes

BCMS Manager

Last updated: April 2026

5 days

Exam Included · Certification Available

✓Lifetime access✓Certificate of completion

Train with practitioners. Pass with confidence.

Abilene Academy is the only PECB Titanium Partner in Switzerland — the highest accreditation tier in the industry — delivering certified training in information security, data protection, AI governance, and GRC compliance. 99% exam pass rate. 2,500+ professionals trained across 120+ countries and trusted by 600+ organizations. Multilingual programmes available.

99%: Exam pass rate
2,500+: Professionals trained
120+: Countries reached
Titanium: The only PECB Titanium Partner in Switzerland
✓: Certification included
Multilingual: EN · FR · ES · DE · IT and more

Trusted by 600+ organisations in 120 countries

Airbus
Altis
BCEAO
BCV
Cargolux
Cartier
Cofco Intl
Confédération Suisse
Council of Europe
Dell
Deloitte
Devillard
Ebay
Engie
Etat de Fribourg
Etihad Airways
Eumetsat
EY
Framatome
G42
Gavi
Republique et canton de Genève
Groupe Mutuel
HSBC
IAEA
IATA
IBM
ILO
IMD
KPMG
Kudelski Security
Loterie Romande
MSC
Nagra
Nespresso
Nestlé
Novartis
Payot SA
Philips
PSA Panama
PWC
Richemont
Roche
RTS
Santander
SAP
Skyguide
Societe Generale
Swisscom
Syz
The Global fund
UNGSC
UNICC

MS-102: Microsoft 365 Administrator

Who is this course for?

What You'll Master

Your trainers for this course

Course Description

Professional Testimonials

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